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FAQs - Frequently asked questions

How do you choose your products?

We choose our products directly from small Italian producers who put their passion and dedication into what they do. You won't find these products in supermarkets! Thanks to our in-depth knowledge and close relationships with these craftsmen, we can guarantee the highest quality and authenticity.

How do you ensure the freshness of e.g. cheese and cold cuts during shipment?

We use cooling systems to keep the products at the right temperature during transport. Our cheese and sausages are also vacuum packed to preserve their freshness and taste. In this way, your products arrive fresh and delicious, just as if they had just been bought in Italy.

Can I track my order?

Yes, we will provide you with a tracking number as soon as your order is shipped. You can follow your delicious Italian product's journey to your home.

Do you offer international shipping?

At the moment we only ship to Denmark. We are working on expanding our delivery area, so stay tuned for updates!

Can I return a product?

For the purchase of food, there is no right of withdrawal, as it concerns goods that can quickly deteriorate or become obsolete. Therefore, you cannot return our products. But your satisfaction is very important to us! If you experience quality problems upon receipt of the product, please contact us immediately. If there is a problem, we will do our best to find a solution that satisfies you.

How can I contact you for further questions?

We are here to help you! You can contact us by email at info@italiamia.com. We also respond to messages on our social media channels.

What payment methods do you accept?

We accept all major credit cards and Mobilpay. All transactions are secure and encrypted to protect your information.

Is there a minimum order?

There is no minimum order. Whether you want to try a single product or place a large order, we are here to meet your needs.

Why buy online? Can I trust it?

Buying online with us is easy, safe and full of benefits! Here is why you can trust us and choose to shop on our website:

  • Carefully Selected Products: Each product in our catalog is carefully selected directly from the best small Italian producers. Our experience ensures that you only get the best.
  • Maximum Transparency: We provide detailed descriptions and high-quality images for each product, so you know exactly what you're buying.
  • Secure Payments: We use secure and encrypted payment systems to protect your information. We accept all major credit cards, PayPal and bank transfers.
  • Customer reviews: Read reviews from our satisfied customers who have already experienced the quality and freshness of our products.
  • Customer service: We are here for you! Our customer service team is always ready to answer questions and resolve any issues. You can contact us by email, phone or on our social media channels.
  • Quality guarantee: Although it is not possible to return food for legal reasons, if you experience any quality problems, please let us know. Together we will find the best solution for you.

Buying online with us means bringing a piece of authentic Italy directly to your home, with the assurance of a reliable and high-quality service. Try it and feel the difference!

Buon appetito!
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